Product Name | COMING SOON |
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Brand | ㅤ |
Overview |
DETAIL INFO
DELIVERY INFO
Shipments can take 7-20 business days to arrive.
Delivery times may vary depending on your shipping destination.
Your order is shipped once your payment has been received.
We ship via QXPRESS, DHL, and FedEx, depending on your destination.
— Depending on the country of delivery, we may request additional information for shipping purposes, such as resident ID, CPF, or CF number.
— Please be aware that customers are responsible for any import taxes and duties charged upon delivery.
— According to the shipping company's policy, there may be certain areas where delivery is not possible.
In such cases, individual notifications will be provided, and orders may be canceled accordingly.
— Depending on the country, package tracing may not be available, and claiming compensation from the shipping carrier for undelivered items may not be possible.
— If the shipment is returned due to customer-related issues, such as incorrect delivery information or absence during delivery attempts,
the customer will be responsible for the round-trip shipping costs for the return and reshipment of the item.
EXCHANGE·RETURN INFO
You can return items within 7 days of receiving your shipment.
All return shipping costs, except for cases due to product defects, will be the customer's responsibility.
Once the returned item is received and verified, the refund will be processed.
Please contact us via our website Q&A board or email (factory@drdr.ac) with your order number.
[Non-returnable Items]
— Pre-order items, Limited items, Customized items
— Items that are damaged or missing components from its original condition
(not-including opened package for checking items)
— Items with labels/tags removed
— Items with signs of use, such as wear, washing, or repairing
— Opened CDs/vinyl/cassettes/DVDs (not-including defective items)
— Differences in color representation due to variations in monitors are not considered valid reasons for returns